• Reflects the diversity of our community

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for under-represented populations

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

ACC is proud to serve a diverse student body as an open-access and low-cost institution. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to our students' diverse cultures and socio-economic backgrounds. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

• Uses databases (Ellucian Colleague, NSLDS, Fortis, FAA CPS Online, Selective Service, USCIS, etc.) to ensure applicants meet federal and state regulations before awarding financial aid.
• Creates and runs reports and submits updates.  Generate customized Informer reports for data accuracy.
• Answers student inquiries regarding financial aid processes, awards and disbursements.
• Conducts financial aid outreach programs and presentations.
• Coordinates a variety of financial aid transmissions to student accounting.
• Works with other ACC departments and state agencies.
• Attend workshops, presentations, and training relating to State and Federal Educational Financial Aid.
• Administer, process and reconcile federal aid and grants.

Additional Job Specific Duties

• Reviews and approves or denies Professional Judgment and Dependency Override requests from students.

• ​Reviews and facilitates committee decisions regarding student appeals for Satisfactory Academic Progress, Unusual Enrollment History, and Selective Service registration.

• May oversee the work of temporary/hourly employees.

Knowledge

• Federal and state regulations pertaining to financial aid programs.
• Student financial aid awarding processes and activities.
• Financial aid outreach programs.
• Work-study programs.
• Tax laws applicable to financial aid.

• Maintaining an established work schedule.
• Effectively using interpersonal communications skills including tact and diplomacy.
• Effectively using organizational planning skills with attention to detail and follow-through.
• Maintaining confidentiality of work-related information and materials.
• Advising students and parents regarding financial aid programs and processes.
• Applying federal and state regulations to all aspects of financial aid programs.
• Reviewing financial aid applications for eligibility.
• Establishing and maintaining effective working relationships.
• Determine individual benefit eligibility.

• Use a variety of spreadsheet, word processing, database, and presentation software.
• Use student information and database systems.

• Two years related work experience.

Required Education

• Bachelor's degree.
  
  An Associate degree and four years of related work experience may substitute for this education requirement.  Applicants who substitute work experience to meet the education requirement must use additional related work experience to meet the years of "Required Work Experience" for this position.  Please note that the college reserves the right to amend these terms of substitution at any time.

• Must not be on default of any federal/state student loans.

• Work is performed in a standard office or similar environment.
• Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
• Occasional lifting of objects up to 10 pounds.

• Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices

Hours

Coverage of all ACC campuses, including evenings and weekends, is occasionally required.