Admissions/Records Assistant III
College of Southern Nevada
CSN - North Las Vegas Campus,
ID: 7146279 (Ref.No. R0136714)
Posted: May 20, 2023
Application Deadline: Open Until Filled
The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:
- Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
- Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
- Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.
If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at [email protected] or call (702) 651-5800 to be directed to the appropriate Recruiter.
Based on the volume of applications received this recruitment may close at any time. Applicants are encouraged to apply as soon as possible.
This position will report to the Program Officer II over records. Incumbent will assist in the Admission Module and will be assigned to the North Las Vegas Campus. This position will be expected to work under limited supervision on assigned projects in support of the Program Officer II. This individual will be required to become proficient in the software used by the office/CSN including the student information system (PeopleSoft), customer relationship management software (greymatter) and other office applications. Daily attendance and punctuality is expected, as is, effective written and oral communication. The position will support the Office’s operations at all CSN locations, as needed and assigned, in alignment with the multi-campus model of the college. Our successful candidate will demonstrate support for an inclusive environment that fosters lasting connection, shared investment, pride, and goodwill across our CSN community. Duties of this position include, but are not limited to the following:
Under direct supervision, responsibilities include, but are not limited to:
Quickly resolve admissions applications suspended in the admissions application staging file.
Verify possible matches to the application and check and resolve errors that prevent the application from automatically processing.
Complete quality control checks to reduce/prevent fraudulent files from coming through.
Contact potential and previous students to verify information to prevent duplicate records or the merging of separate records.
Add “Bio-Demo” and “Potential Fraud” service indicators when there is a name, date of birth, or social security number mismatch on applications matched to previous students.
Manage assigned email accounts to resolve problems in the admissions application process.
Research and find solutions to issues pertaining to admissions application process.
Prepare reports using spreadsheets to summarize statistical data pertaining to admissions for review by internal and external entities.
Provide support to the CRM System. Including assisting in testing of upgrades and enhancements that pertain to Admissions module.
As needed, assist with office operational needs as directed by the direct supervisor/office head.
Other Associated Factors:
This position requires sitting at a desk for much of the time.
Work is normally performed in a typical office work environment.
This position requires some walking, bending, and lifting up to 15 lbs.
This position will require working additional hours during heavy registration periods and must be available to work at any of our three main campuses on any given day to assist with front-desk coverage.
Graduation from high school or equivalent education and three years of clerical experience, two years of which was in a college admissions and/or records office or relevant student services area which included records maintenance, public/customer relations, evaluation of detailed information and documents, and the explanation of complex policies and procedures; OR one year of experience as an Admissions & Records Assistant II in Nevada State service; OR an equivalent combination of education and experience as described above.
4 years working in a community college, Office of the Registrar or Admissions setting.
Knowledge and commitment to the community college mission – especially HSI institutions.
Strong technical background
Effectively utilize computer software such as Word, Excel, Adobe Acrobat.
Experience working with a diverse/multicultural student body and/or workforce.
Grade 27, Step 1 $ 37,166.40
Per Nevada Administrative Code (NAC 284.170), salaries for initial appointments for classified positions typically begin at Step 1.
The College of Southern Nevada offers a generous benefit package, including an excellent PERS retirement plan (a defined benefit plan), vacation & sick leave benefits, 11 paid holidays, educational benefits, and health insurance plans that can be added with flexible spending accounts or health savings accounts. Supplemental options (long term care, short term disability, and legal). Tuition discounts at the Nevada System of Higher Education (NSHE) institutions. As well as tuition discounts for spouses, domestic partners, and dependents. Perks encompassing on campus employee discounts, professional and personal development opportunities; and statewide employee purchase programs. Join a dynamic team investing in our future, Students First.
To be considered for this position, please upload the following documents to your application:
Resume - List a detailed description of the major duties that you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented.
Unofficial College Transcripts (optional) - If you have not graduated, please attach your transcripts to receive education credit for classes you have taken. Credit is given for classes relevant to the job posting.
NSHE - INTERNAL APPLICANTS PLEASE NOTE
CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59 pm the day prior to the position close date.
Posting Close Date06/5/2023
Note to Applicant
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.
All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.
This position may require that a criminal background check be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
Schedules are subject to change based on organizational needs.
CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.