Director of International Services

Ball State University

Muncie, IN

ID: 7147010 (Ref.No. BSU37379)
Posted: May 25, 2023
Application Deadline: Open Until Filled

Job Description

Responsible for all visa, pre-arrival, arrival, orientation, and ongoing support services for international students and scholars and for ensuring that the university is in compliance with all state and federal rules and regulations.

Ball State University welcomes applications for the Director of International Services.

Job Function:

Minimum Education:

Bachelor’s degree from an accredited institution by date of appointment.

Preferred Education:

Master’s degree from an accredited institution.

Minimum Experience:

At least five years of progressively responsible experience in higher education in international student and scholar support services, including visa and immigration services. At least three years of experience as a Designated School Official. At least two years of supervisory experience.
Experience working with people from diverse cultural, educational, and linguistic backgrounds, with an emphasis on experience working with international students and scholars.Expertise, knowledge and eligibility to serve as PDSO and RO. Ability to provide operational planning and leadership. Ability to collaborate on strategic planning and leadership.

Preferred Experience:

Work experience in a public university.Proficiency in a second language;

Experience with Technolutions Slate CRM.

Duties and Responsibilities:

Serving as PDSO & RO, provide dynamic and innovative leadership for all operations, policies, procedures, and staff of International Services.
Coordinate all international services for arriving, current, and post-graduation (OPT) international students and scholars, including pre-arrival, arrival, orientation, status maintenance, tax resources, mandatory safety and conduct trainings, and other informational trainings as requested by students, scholars, and/or the university community.
Advise international students, visiting/short-term scholars & their respective dependents, and the campus community on all matters relating to successful maintenance of non-immigrant student & scholar status. This includes being knowledgeable of federal laws and regulations that apply to international students, scholars and faculty (with specific emphasis on F and J students & scholars).
Assign and review work and schedules for professional and classified staff, ensuring a strong focus on a high level of hospitality, customer service, and cross-campus collaboration. Make recommendations in all areas related to supervision (including but not limited to interviewing and selection, discipline, performance appraisal, and professional development).
Advance the mission, vision, and strategic priorities of International Admissions & Services and Enrollment Planning & Management. Represent the division of Enrollment Planning and Management through campus communities, initiatives, and events.
Pursue regional and national involvement in international services professional organizations.
Advocate on behalf of international students and scholars with local, regional, and federal government agencies.
Perform other related duties as assigned.

At Ball State University, we recognize inclusive excellence as an integral endeavor to fulfill our University’s mission and our strategic plan. We recruit, support, and retain a diverse population of students, faculty, and staff. We encourage and reward diversity of thought. We promote a work environment that encourages and rewards innovation and creativity. We pledge to keep Inclusive Excellence at the highest level of institutional importance and as a foundation in all that we strive to do. Our over-arching goal for Inclusive Excellence is to adopt a university-wide Inclusive Excellence approach to academic, administrative support, and service functions of the university. We believe Inclusive Excellence must be infused in every step we take.

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