Clinic Supervisor (Bedlam) - TULSA

University of Oklahoma

Oklahoma, OK

ID: 7152055 (Ref.No. ta231371)
Posted: June 5, 2023
Application Deadline: Open Until Filled

Job Description

Job Description

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Clinic Supervisor - Bedlam

Essential Duties:

  • Oversees the daily operation of an outpatient clinic.
  • Supervises clinic staff. Supervise and coach/develop staff, performance appraisals, issues first and second level warnings as needed, and handles personnel issues as they arise. Coordinates scheduling and time reports and leave requests. Completes all new hire information, schedules training, and completes necessary forms. Ensures staff is well equipped to perform their duties.
  • Provides assistance to the Clinic Administrator when preparing the budget. Ensures spending remains within acceptable budget levels by monitoring spending.
  • Manages complaints from all sources including patients, staff, physicians, etc. Intercedes with physician and initial complaint. Works in conjunction with Clinic Administrator to address complaints. Reviews, investigates, and resolves all outstanding complaints in the complaint tracking system.
  • Codes invoices, maintains appropriate copies, provides information related to invoices, etc. Maintains basis knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases Tenth Revision (ICD-10) coding.
  • Assists Departmental Billing Manager by solving problems with billing. Examines billing procedures and seeks to improve registration and billing errors. Ensures patient billing information and patient records are accurately processed in a timely manner. 
  • Maintains supplies for the clinic by ordering and tracking supplies.
  • Serves as the liaison between OU and the laboratory, radiology, insurance companies, etc. to ensure appropriate information is present.
  • Opens and manages the provider schedule, updates as needed in coordination with academic offices and faculty.
  • Runs queries and prepares clinical reports on write-offs, charges, and collections monthly.
  • Provides assistance to the clinic by scheduling, assisting with STAT and urgent referrals and authorizations, and checking patients in and out.
  • Performs various duties as needed to successfully fulfill the function of the position.
 

Job Requirements

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Qualifications:

Working Conditions:

·     Physical: Sitting for long periods of time. Speaking and listening. Manual dexterity.

·     Environmental: Standard office environment.

Experience:

·     Required: 24 months experience managing an inpatient or outpatient clinic.

Education:

  • Required: Associate's Degree in Accounting, Business Administration, Health Care Administration, or related field.
  • Equivalency/Substitution: Will accept 24 months experience supervising a medical or clinic business office or an inpatient/outpatient clinic in lieu of the Associate's Degree for a total of 48 months experience.

Knowledge, Skills & Abilities:

·     Knowledge of management and organizational processes and healthcare policy.

·     Knowledge of Medicaid and Medicare guidelines and other applicable federal and state laws.

·     Ability to plan, organize, direct, and schedule clinic employees.

·     Ability to train and mentor other clinic personnel.

·     Excellent verbal and written communication skills.

·     Ability to supervise, train, and evaluate staff.

·     Ability to identify and discuss with management opportunities to improve overall patient care and improve the clinic processes.

Equal Employment Opportunity Statement:  The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

Diversity Statement:  The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person's unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission.

 

 


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