Student Services Specialist 1

Augusta University

Augusta, GA

ID: 7152694 (Ref.No. ej-4240128)
Posted: June 1, 2023
Application Deadline: Open Until Filled

Job Description



Student Services Specialist 1

Job ID: 258248
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:

*



About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 9,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.

Location
Augusta University - Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary
The Student Services Specialist provides customer service to applicants for admission to Augusta University in the form of data entry, imaging, and application processing within the University's Student Information (BANNER), Customer Relationship Management (Slate), and imaging systems (Xtender). This position processes applications based on the admissions requirements related to specific application types. During peak times, this position assists with processing related to residency, transfer catalog, transcript, evaluations, etc.

Responsibilities
Responsibilities include but are not limited to:
  • Process applications for all incoming students from multiple systems. Responsible for data entry into student information system as well as updating and maintaining all student information in appropriate university systems. (BANNER/Slate)
  • Data entry and scanning of documents into Banner, Slate, and Xtender respectively.
  • Contribute to the overall success of the department by performing other essential duties and responsibilities as assigned by the immediate supervisor.
  • Maintain student files by managing flow of new documents, tracking transcripts and updating checklists for all applicants and students.
  • Run reports to perform quality control checks on data entry as needed to check files and/or database for data accuracy and completeness of files.
  • Perform special projects, temporary duties and all other related duties/tasks as assigned.


Required Qualifications
High School Diploma, GED or equivalent from a recognized state or federal organization and three years' experience performing administrative duties in a professional office setting.

Preferred Qualifications
Associate's degree is preferred; Experience in Banner, Xtender, reporting systems, transfer articulation or other student information systems. Ability to work efficiently.

Knowledge, Skills, & Abilities
Timely and correctly updating student records. Ability to maintain student records in Banner and SRS. Excellent interpersonal, written and verbal communication skills. Proficient in Microsoft Office and other computer software/databases. Detail-oriented with strong organizational, customer service and multitasking skills. Ability to maintain confidentiality and effectively communicate with diverse populations. Knowledge of AU policies and procedures with the ability to explain policies and procedures. Ability to analyze and prioritize tasks; determine appropriate solutions; and work independently.

Shift/Salary/Benefits
Shift: Days; Monday - Friday
Pay Grade: 8
Salary Minimum: $15.00 - Midpoint: $15.63
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Credit Check
This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.

Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply
Consider applying with us today! https://www.augusta.edu/hr/jobs/ Search Job ID: 258248Select University Faculty & Staff > External Applicants if you are a candidate from outside the universitySelect University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=258248&PostingSeq=1

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