Office Specialist

Job ID: 258440
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:

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About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 9,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.

Location
Augusta University - Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information
The Dental College of Georgia at Augusta University, we provide dental education to the next generation of professionals by offering hands-on education through innovative research, patient care, and service. Join other dental providers to improve the oral health of Georgia and beyond. The DCG was founded to provide the people of Georgia with quality dental care by educating students in dentistry. As a patient, you have the option to receive treatment in one of our three different practice models consisting of student clinics, resident care, or in the faculty practice. All dental treatments can be completed by the specialists in our facility. We also serve patients in more than 20 clinics across Georgia.

Job Summary
Support and assist the department course director. and the office manager with daily tasks such as: scheduling, data entry, formatting, editing, grading, and posting of any course related materials. Provide customer service to patients, faculty, and students on a daily basis. Maintain proficient user status with Exam Soft and D2L. Assigned direct admin course support to 7 Sophomore courses and to serve as the point of contact for departments sophomore courses. As a back up to the Graduate Prosthosdontic Program Office Specialist, assist the Graduate Prosthodontics Residency Program Director with dally activities of the Prosthodontic Residency Program. Provide administrative support to the Residency program Director and Residents.

Responsibilities
The duties include, but are not limited to: Day to day operations
Oversees the day to day operations of Sophomore courses. Organize and oversee the activities of the course to ensure completed work meets required time lines and standards of quality and quantity. Directly supporting Oral Rehab course directors and Sophomore students in the DMD program. Schedule Maintenance
Establishes and maintains the schedule of course support office activities, prioritizes tasks, and ensures that the course directors are aware of the important deadlines related to program activities, Including managing calendars and appointments, composing correspondence /reports, manuals, preparing teaching material and meeting arrangements. Data Entry Enter and maintain academic grades, registrations and curriculum inventory in Banner. Manage departmental files and academic records. Maintaining flexibility is Important, as priorities can change on a daily basis. Track the ongoing activities of the courses. Responsible for data entry/scanning storage of logs, manuals, and records. Have an extensive knowledge of Axium to maintain patient records, and perform chart audits, Clinical Referrals Manage clinical referrals for the Sophomore Denture program, duties Include but are not limited to: register, schedule, cancel, reschedule, confirm patients for screenings, retrieval of fax, creating accounts for patients, assisting with screening appointments with faculty members to help determine acceptance to the programs and assignment of students, establish/maintain communication and customer service to patients, their families and referring doctors. Check patients In, answer questions and concerns, Send acceptance and/or rejection letters. Maintain the patient pool for each academic year, manage and track all surgery appointments that are required for acceptance in the program, Run reports to see total number of patients and Status in the program. Work with the Business office to adjust charges on patient accounts as required. SpreadsheetsCreates spreadsheets, Including formulas to organize, display and summarize data. Prepare special reports for department management, college administration and other divisions of the University as requested or required. Other duties
Coordinate and schedule vendors and speakers for "Lunch and Learn" training sessions, assist with setup of catering and use of seminar room and audio visual equipment. Perform any other administrative tasks as requested or assigned.

Required Qualifications
Educational Requirements
Associate's degree from an accredited college or university in a related field may be substituted for experience.
OR
High School Diploma, GED, or equivalent from a recognized State or Federal accrediting organization is required and a minimum of three years' progressively responsible office support experience.

Knowledge, Skills, & Abilities
ABILITIES
Ability to maintain confidentiality
Excellent interpersonal, written and verbal communication skills
Proficient in Microsoft Office and other computer software/databases
Detail-oriented with strong organizational, prioritization and multi-tasking skills

Shift/Salary/Benefits
Shift: Days/M-F

Pay Grade: 9

Salary: Minimum $15.00/hour-Midpoint $16.20/hour

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 5/15/23 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment
All candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during the course of their employment and beyond.

Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply
Consider applying with us today! https://www.augusta.edu/hr/jobs/Select University Faculty & Staff > External Applicants if you are a candidate from outside the universitySelect University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=258440&PostingSeq=1

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