Community Service Educator

Augusta University

Augusta, GA

ID: 7192036 (Ref.No. ej-4769981)
Posted: November 7, 2023

Job Description

Community Service Educator

Job ID: 265317
Location: Augusta University
Full/Part Time: Full Time


About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 9,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.


Augusta University -

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The Medical College of Georgia is one of the nation's largest medical schools by class size, with 260 students per class. The educational experience is anchored by the main campus in Augusta, regional clinical campuses for third- and fourth-year students across the state and a second four-year campus in Athens in partnership with the University of Georgia. MCG's expanding partnerships with physicians and hospitals across Georgia currently provides about 350 sites where students can experience the full spectrum of medicine, from complex care hospitals to small-town solo practices. MCG and its teaching hospitals also provide postgraduate education to more than 500 residents and fellows in 50 different Accreditation Council for Graduate Medical Education-approved programs. Our researchers and clinicians focus on what most impacts the health of Georgia's and America's children and adults, including cardiovascular biology and disease, cancer, neurosciences and behavioral sciences, public and preventive health, regenerative and reparative medicine, personalized medicine and genomics. Our physician faculty also share their expertise with physicians and patients at about 100 clinics and hospitals statewide.

Job Summary

The Community Service Educator will educate persons diagnosed with dementia and their caregivers, facilitate access to available public and private resources and provide support services including counseling and care planning.


Responsibilities include, but are not limited to:

  • Effectively administer and interpret standardized patient and caregiver needs assessment tools and integrate the results of assessments into an overall plan of care for both the patient and caregiver.
  • Establish and maintain linkages with key resource personnel in the region (e.g., Area Agency on Aging, public health nurses, etc,)
  • Assess patient eligibility for a variety of state programs (e.g. SOURCE) and make effective referrals as appropriate according to need and Income.
  • Maintain current and timely clinical documentation as required by the Memory Assessment Center
  • Evaluate patient outcomes and adherence to care plans as defined by the Memory Assessment Center
  • Provide patient and family education tailored to the specific needs of each patient and caregiver
  • Work collaboratively with other care professionals
  • Attend and participate in trainings and meetings as required
  • All other job-related functions as assigned

Required Qualifications

Master's degree from an accredited college or university in Social Work or Counseling; license preferred. (MSW, LCSW, MA, MS or LPC)

Preferred Qualifications

Experience working and conducting assessments with persons living with dementia and caregivers of a person living with dementia strongly preferred. Experience conducting assessments with older adults strongly preferred. Experience in healthcare and geriatrics. Clinical Experience: 4+ years' providing care consultation and case management. Demonstrated experience in quality program delivery and evaluation.

Knowledge, Skills, & Abilities


Ability to interact with patients and families that is attuned to individual needs health literacy levels and home environment.

Ability to assess any related financial burden that may impact services for which a family/patient has access or can afford.

Ability to interact with a care consultation system and transfer information from an assessment to other designated individuals (e.g., care consultant and primary care provider)

Ability to address individuals and information with a high degree of sensitivity and confidentiality

Ability to develop and maintain effective working relationships with physicians, staff, patients, family members and agency staff


Knowledge of mental health Issues common among persons with dementia and caregivers

Working knowledge of effective non-pharmacological Interventions for managing dementia-related behaviors, common mental health disorders (e.g., anxiety, depression, etc.)

Working knowledge of effective interventions for reduction of caregiver burden, improvement of caregiver physical and mental health as well as other available educational and informational resources

Working knowledge of clinic workflows and scope of practice for primary care

Knowledgeable of general resources available to incorporate into care plan


Detail oriented - able to comply and meet deadlines

Excellent interpersonal, written, and verbal communication skills

Outstanding organizational and time-management skills

Proficient in Microsoft Office and other computer software/databases


**This position is 100% grant funded**

Shift: Days; Monday - Friday (work outside of the normal business hours will likely be required of an employee in an exempt level position)

Pay Grade: 14

Salary Minimum: $36,197 - Midpoint: $48,866

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 11/6/23 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

The primary work location for this position is within the Augusta University Medical Center or other Augusta University Health System Clinic Space and is subject to the Centers for Medicare & Medicaid Services guidelines. The selected candidate will be required to provide proof of COVID vaccination or an approved exemption. Your application to this position confirms you are aware of this requirement and agree to provide proof of either COVID vaccination or our organization's approval of a medical or religious exemption.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today! Search Job Opening ID: 265317

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit