Dean, Student Services

Broward College

South Campus, FL

ID: 7197736 (Ref.No. REQ-000041313)
Posted: December 1, 2023

Job Description

Job Profile Summary

This administrative position serves as a senior campus officer reporting to the Vice President of Student Services. This position is responsible for shaping the campus student experience and provides direct oversight of Admissions and Registration, Seahawk Outreach Services (SOS), and Academic Advising. Furthermore, the Dean of Student Services shares responsibility for the leadership of campus-based Student Financial Services and Student Life, along with the district leaders of those departments. This position collaborates with leaders across the college to design and implement effective and efficient Student Services policies and processes in support of student achievement, student engagement, and civic responsibility. The Dean of Student Services for the South Campus also serves as the Ombudsperson for the College and works in partnership with Academic Affairs and Campus Safety to provide a safe environment for student learning. The incumbent also serves as the Chief Student Conduct Officer for the campus.


Minimum Education:

  • Master’s degree required in Higher Education, Counseling, or related field.  
  • An equivalent combination of education and experience may be considered.

Minimum Experience/Training:

  • Seven years of progressive administrative or managerial experience.
  • At least five years of direct working knowledge and progressive years in providing leadership to academic advising.

Essential Functions:

  • Daily -25%: Provides leadership, supervision, and evaluation of division programs and services, and full-time professional and paraprofessional department staff; including, but not limited to, the professional development of the staff and implementation of continuous improvement initiatives. Leads the execution of Student Services practices designed to enhance the effectiveness of service delivery and provide support of the college's mission and college wide goals and initiatives.
  • Daily -15%: Investigates, reports on, and assists in the resolution of student, faculty, staff or community complaints and incidents. Participates in behavioral intervention and threat assessment protocols. Maintains a safe and effective learning environment through conflict mediation, student counseling, and in consultation with campus safety, law enforcement, and mental health professionals.
  • Weekly -10%: Develops and manages the Campus and Pathways Learning Community Student Services budget; including, but not limited to, the authorization of payroll, department purchases, and resources necessary for the effective implementation of strategic initiatives.
  • Weekly -10%: Participates in various activities to continuously develop self-capacity for the leadership of Student Services at the Campus and the Pathways Learning Community.
  • Weekly -15%: Participates in college committees, councils and project teams to create effective partnerships to support Campus and Pathways Learning Communities goals and objectives.
  • Weekly -10%: Develops and maintains effective partnerships with area high schools, non-profit organizations, and community businesses.
  • Monthly -10%: Provides leadership and enforces policy and procedure interpretation for Student Services departments. Recommends improvements to policies and practices that support the college's mission, college wide goals and initiatives.
  • Semester Basis -5%: Represents the college and serves as a spokesperson for the College in various civic, community and professional organizations at the local, state and national level. Participates in speaking engagements to promote the mission and goals of the college and campus. Collaborates with the Marketing department and other College departments to effectively promote student services and the College.

Knowledge, Skills and Abilities:

  • Models inclusive excellence through specific actions that support the College’s diversity goals in the recruitment, hiring, and retention of superior quality, talented and diverse administrators and staff. 
  • Provides leadership, supervision, professional development, accountability measures and evaluation of the associate deans, directors, supervisors, and staff.
  • Ability to provide direct and indirect leadership of various college departments.
  • Develop and administer several large departmental budget(s) and State/Federal grants in accordance with the Strategic Initiatives of the College.
  • Comprehensive knowledge of the UFF Bargaining Agreement to ensure that contract provisions are met and considered in the planning and implementation of student success initiatives.
  • Responsible for the protection and safe-keeping of confidential data acquired through the service of students.
  • Responsible for ensuring that the due process and civil rights of students are preserved at all times.
  • Collaborate with Academic Affairs and Operations to develop an efficient Master Schedule that promotes student completion.
  • Conduct regular needs assessments of students and staff to inform planning and decision making.
  • Co-facilitate the development of a facility use plan.
  • Engage in life-long learning through the review of current literature and research; professional learning opportunities, and collaboration with peers across the state and nation.
  • Exemplary public speaking, presentation and communication skills.
  • Read, follow, interpret and enforce State Statutes, State Board Rule, and College Policies and Procedures as applicable.


Leadership & Results Orientation - Inspires and generates enthusiasm and commitment for the vision, mission and core values of the College.  Promotes employee growth and development through professional, technical, and academic programs and services.  Makes effective decisions and produces results through strategic planning and development, implementation and evaluation of programs and policies.  Sets goals and priorities that maximize the use of resources available to consistently deliver results

Innovation and Creativity - Successfully implements creative ideas to move the organization, processes, and systems forward.  Introduces new concepts, models, practices and services that serve to improve the Colleges value in the community

Teamwork & Collaboration - Promotes quality teams through the effective use of the organization’s performance management system (e.g. establishes performance standards, appraises staff accomplishments using developed standards, and takes action to reward and counsel as appropriate). Embraces and employs the diversity of individuals, cultures, values, ideas and communication styles in the achievement of common goals

Models inclusive excellence through specific actions that support the College’s mission in the recruitment, hiring, and retention of talented and diverse faculty and staff

Continuous Improvement & Quality Service Orientation - Anticipates, identifies, diagnoses and consults on potential or actual problem areas relating to program implementation and divisional goal achievement.  Fosters an environment of respect, dignity, and compassion that affirms and empowers all of its members (students, faculty, staff, outside organizations, others you provide service to) while striving for the highest ethical standards and social responsibility

Resource Management & Technology - Develops and implements the most emergent technologies for the unit utilizing methods and strategies that create environments that are flexible and responsive to the needs of local and national trends and the College’s mission.  Plans, organizes and manages resources to bring about the successful completion of specific project goals and objectives. Ensures the effective use of college resources, implements fiscally sound practices and environmentally sustainable initiatives

Job Title

Dean, Student Services


Position Number



Job Status

Full time Regular



Student Services Administration



South Campus


Pay Grade




$98,280- $113,022 Salary commensurate with education and experience.


Work Shift

First Shift


Work Schedule



Hours Per Week



Posting End Date

Open Until Filled



To be considered for this position, a completed online employment application form along with a cover letter, resume and unofficial transcript are required.


Designated Essential Personnel



FLSA Status



Position Classification



Special Instructions to Applicant:

For positions requiring a degree, the official transcripts are required upon hire. An unofficial copy of the degree/transcript is acceptable during the application process and must be attached to the online application. If unable to attach the documentation, please email document to or fax to 954-201-7612, stating clearly the position name(s) and position number(s) the transcript is to be attached to.

Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline. All required documentation must be received on or before the job posting end date.

**Please note that multiple documents can be uploaded in the “Resume/CV/Transcript/License/Certification” section of the application**

Please refer to link with the instructions on how to submit an application with multiple documents. 

Employment is contingent upon successful completion of the required background screening process.

Broward College uses E-Verify to check employee eligibility to work in the United States.  You will be required to complete an I-9 Form and provide documentation of your identity for employment purposes.


Diversity and Inclusion are a priority at Broward College
Broward College is an equal opportunity employer and strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. The College does not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation or any other legally protected classification.

For inquiries regarding Title IX and the college’s non-discrimination policies, contact the Vice President for Talent and Culture at 954-201-7449, Broward College, 6400 NW 6th Way, Fort Lauderdale, FL 33309.

Applicants needing a reasonable accommodation with the application process, please contact the Talent and Culture Department at


The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted of describe all the specific duties and responsibilities that may be required in any particular position. Directly related education/experience beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Broward College reserves the right to revise or change job duties, job hours, and responsibilities.