Business Operations Specialist - COE

Augusta University

Augusta, GA

ID: 7198635 (Ref.No. ej-4834974)
Posted: December 4, 2023

Job Description

Business Operations Specialist - COE

Job ID: 266269
Location: Summerville Campus
Full/Part Time: Full Time


About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 9,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.


Augusta University -

Our Health Sciences Campus:

1120 15th Street, Augusta, GA 30912

Our Summerville Campus:

2500 Walton Way, Augusta, GA 30904

College/Department Information

The Augusta University College of Education and Human Development is committed to being a relevant, responsive, and respected institution with a keen focus toward high impact work in the community. Our faculty, students, and alumni are committed to improving lives and expanding opportunities through the comprehensive study and effective practice of education. Through bachelor's degree, master's degree, doctoral degree, and professional development programs, we cultivate innovative educational leaders, advance health practices through research in kinesiology, explore the most important questions in public education, and share exciting ideas and best practices across the world.

Job Summary

This position will perform high level decision making and is responsible for overseeing all day-to-day operations for the Harris Literacy Center at Augusta University. This will support all areas of the AU missions which includes but is not limited to performing HR functions, monitoring financial activities, ensuring compliance with all institutional policies and procedures and creating efficiencies within the Center.


The responsibilities include, but are not limited to:

Administrative: Prepare necessary paperwork to create or update faculty and staff positions within division (i.e., faculty and staff position add change forms, etc.). Create job positions for faculty and staff positions in OneUSG and PeopleFluent. Manage job postings within OneUSG and PeopleFluent review submitted resumes/CVs, coordinate staff interviews with position supervisor, interview staff applicants, assist administrative support staff or create faculty candidate itineraries (coordinate visit date(s), arrange travel, book lodging, coordinate lunch, and dinner plans, place catering order), serve as point of contact throughout interview dates, review interview evaluations for faculty and staff, create interview evaluation and update necessary forms to OneUSG and PeopleFluent and provide input on final candidate selection. Perform all HR related functions for the Center to include recruitment, training, performance monitoring, employee relations, supervision/coaching, evaluation, etc. of all administrative staff. Supervise Office other administrative staff positions within the Center as well as Federal Work Study students and volunteers. Serve as general crisis manager/problem solver. Review and resolve routine administrative related questions and issues and provide input regarding new or revised administrative procedures. Participate in strategic planning for the Center. Provide staff direction and guidance on department policies, procedures, and tasks.

Financial: Provides critical analysis and tracking of all financial and budgetary information for the Department in partnership with leadership on financial planning for operations, budget and in support of strategic initiatives. Performs cost analysis, forecasting and budget preparations for new projects, hiring, curriculum programs and initiatives. Maintain records and manage files/documents in a timely, well-organized manner. Review account reconciliation for the Center, to include monitoring supplies, travel and personnel expenses. Assist with budgetary planning for the Center provide oversight and monitoring. Assist administrative support staff with budgeting and monitoring for various accounts as needed with commitment accounting changes (AU, AUMA, Foundation, grants, etc.). Review all expenses and related documents for the Center (e.g., RAs, TES, CR, IDRs, Foundation check requests, etc.). Review check requests, travel authorizations and other AU forms for accuracy. Pull and review all division AUMA degrees in McKesson/Strata System. Work with Business Manager 1 on CFTE changes for Center faculty. Enter appropriate ePARs for salary changes, FTE changes, distribution changes, extra duty pay, FMLA, leave without pay, etc. Prepare documentation related to contracted services. Prepare necessary invoices and check requests for onboarding and moving expenses for new faculty members within the Center.

Operational: Supervise the 25 FWS, GA, and SA positions in the Center. Schedule tutoring coverage for the Center. Establish department policies and procedures. Work with the Center and the College of Education & Human Services (DSPA, Budget, Dean's Office, Foundation, Compliance and Audit, Risk Management, etc.) to ensure operations meet compliance and follow policies and procedures. Complete annual space inventory for the Center. Work with administrative support staff regarding space issues with new faculty and staff as needed. Attending meetings and training sessions as needed at AU (i.e., HR training, town hall meetings, etc.). Review and approve time in OneUSG for bi-weekly and exempt faculty and staff.

Research: Serve as liaison with DSPA and AU Foundation as well as community organizations. Participate in pre and post award grant/contract activities to include prepare grant related documentation and working with Pis on various processes (e.g., routing through eSPRoute, completing authorizations to budget, budget transfers, cost share forms, cost transfers, etc.). Provide oversight and assist faculty and staff with quarterly effort reports by ensuring accuracy and serving as final approver for all effort reporting.

Other duties as assigned: Performs other official duties as assigned.

Required Qualifications

Bachelors degree in Business Administration or a related discipline & 1 year administrative and/or management experience


Associate's degree and 2 years of relevant experience.


High School diploma and 3 years administrative and fiscal management experience.

Knowledge, Skills, & Abilities

Knowledge and direct experience in financial and budgetary practices, fiscal data administration as well as compliance and records management.

Proficiency with Microsoft Office (Word, Excel, Access, and PowerPoint) and other computer software/databases.

Excellent customer service, interpersonal, multi-tasking, organizational and verbal/written communication skills.

Ability to coordinate multiple projects simultaneously, meet deadlines despite often interruptions, maintain confidentiality, keep accurate records and make independent decisions.


Shift: M-F; 8a-5p

Pay Grade: 15

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Credit Check

This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit