Medical Assistant

City of Hope

Gilbert, AZ

ID: 7198758 (Ref.No. JR-12114)
Posted: December 6, 2023
Salary / Pay Rate: $17.20 - $26.55 / hour
Application Deadline: Open Until Filled

Job Description

Infusion Medical Assistant

About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California, Arizona, Illinois and Georgia.

Job Description:

***Infusion experience a plus -- position will float within the clinic.***

This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and assisting with direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

JOB RESPONSIBLITIES

  • Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaints; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
  • Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKGs. Acts as chaperon as needed. Responsible for prioritization of patient flow through clinical process
  • Coordinates and manages patient care including pre-certifications, referrals, authorizations, disability paperwork, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating appropriate test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications upon the specific authorization and supervision of a licensed physician in accordance with established policies and procedures or as directed.
  • Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
  • Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs
  • Orders supplies and stocks patient care areas. Monitors inventory including medication/injectables and immunizations (e.g. expired medications/equipment and recalls).
  • Documents and maintains preventative maintenance and quality records.
  • Obtains all necessary patient records as required by physician and verifies presence of consent prior to treatment or procedures.
  • Prepares and stocks exam/treatment rooms and orders supplies as needed.
  • Assists with delegated patient education including but not limited to distributing education literature, etc.
  • Processes instruments and equipment as needed.

JOB QUALIFICATIONS

Experience: One year within the last three years in a comparable job classification.

Education: High school diploma or equivalent -ANDone of the following: ■ Completion of an approved Medical Assistant (MA) Training Program (in accordance with Arizona State R4-16-101 accrediting regulations); OR ■ Completion of an unapproved medical assistant training program and passage of the medical assistant examination administered by a certifying organization accredited by either the American Association of Medical Assistants (AAMA) or the American Medical Technologists National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI). OR ■ Completion of a United States Armed Forces medical services training program.

Licensure

Certification:

■ If a graduate of an unapproved program, Medical Assistant Certification from either the American Association of Medical Assistants (AAMA) or the American Medical The statements on this document are not intended to be an all-inclusive list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. Cancer Treatment Centers of America, Inc. hereby expressly reserves the right to modify any or all job descriptions as it becomes necessary or appropriate. JOB QUALIFICATIONS REQUIRED PREFERRED Technologists National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI) OR ■ Graduate under an approved training program identified in R4-16-101 when certificate was awarded. ■ American Heart Association (AHA) Basic Life Support (BLS)

Pay Range

$17.20 - $26.55

Placement within the identified pay range is based on individual and market factors including, but not limited to, experience, education, credentials (including licenses and certifications), geographic location, market competition, skill set (including market availability of required skills), assigned/anticipated job tasks, and level of responsibility. These factors are considered without regard to an individual’s status as a member of any protect group pursuant to federal, state, and/or local law.

City of Hope’s commitment to Diversity, Equity, and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds, and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds, and perspectives; this is reflected in our work and represented in our people.

Visit: Jobs.cancercenter.com to begin your journey.

Salary / Pay Rate Information:
Pay Rate: $17.20 - $26.55 / hour

The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.



City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.