Job Summary
University Campus Computer Support has an immediate opening for an IT System Administrator Sr. We are seeking a highly motivated upbeat, friendly and approachable individual to work within a dynamic team to provide expertise for Jamf, SCCM, server support, and other specialized software. Other responsibilities include assistance with department management and development of toolsets for a University wide security initiative.
The incumbent must be a highly skilled IT professional who is knowledgeable in desktop and server computer configuration and support, including operating system and application troubleshooting as well as network configuration and information flow.
The incumbent will also provide assistance for unique end user Windows and Mac support needs. This position is an onsite position.
The incumbent will work as a team member and a trainer for other staff for any specialized systems, processes or departmental procedures. This position requires a continual learning effort for supporting both new and old software and technologies for different client needs and must be available 24×7 as necessary including on call duties.
Responsibilities
Server and desktop maintenance, updates, upgrades
Specialized application support and maintenance
Active directory group policy and preference management
Database or web services management and end user assistance
Configuration and management of SCCM and Jamf device management systems for departmental use for both Windows and Macintosh operating systems
Troubleshoot and resolve server, software, computer, network, printer problems as well as active directory connectivity issues
Peer training and training of departmental staff on special software and hardware functionality
Computer management scripting using Powershell and Bash
Creating procedural guides for systems, tablet and/or smart phone configuration, and specialized system configurations.
Remote connection management
Security tool set configuration and roll out strategies
Conference room/classroom technologies configuration and support
System monitoring
Other duties as assigned
Minimum Qualifications
Require a bachelor’s degree in a related area, or equivalency (one year of education can be substituted for two years of related work experience), and 3-5 years of experience in the field or in a related area.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
• 10 years of Systems Administrator and/or Systems Engineer experience
• Extensive experience with configuration and support of Microsoft Windows server and desktop operating systems, MS Office products, Adobe products, MacOS and their best practices
• Intune configuration and management experience.
• SCCM setup, configuration and maintenance.
• Jamf management and configuration experience
• Database management
• Project management
• ITIL Foundation Certification
• Experience with VMware, RDS, Storage management systems and server hardware
• AV systems and solutions
• A+, MCSE, CCNA, Network+, or other applicable certifications
Type Benefited Staff
Special Instructions Summary
Environment:

Will require lifting, bending, reaching, crawling under desks, repetitive desk work such as typing and long term sitting.
Additional Information
About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home to arts and museum venues and a member of the Pac-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.