Admissions Counselor

Job ID: 269252
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.

Our mission and values make Augusta University an institution like no other. We are part of the University System of Georgia.

Location

Augusta University

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

At Augusta University, you notice your life changing from day one.

You discover classes that challenge you, meet faculty members who inspire you, and dive into work that fulfills you. You make friends from around the city, the country, and the world. And thanks to all those hands-on, real world opportunities that we're known for, you grow more skillful, knowledgeable, curious, and confident every day.

We invite you to join JagNation and experience a real education for your real life.

Job Summary

This position represents Augusta University at both on and off-campus programs and events to prospective students, parents, high school counselors, and other individuals and organizations. The purpose of this position is to recruit students to the university, which requires strong verbal and written communication skills. The position also requires the ability to counsel prospective applicants on the admissions process and various academic opportunities available at the university for all populations of students. The ability to communicate effectively with students, parents, school counselors, faculty, and campus partners is crucial to the success of future enrollment at the university. Communication and counseling can be in-person, by phone, through email or text. Admissions Counselors must be willing to work a flexible schedule and be able to work independently with undergraduate applicants to resolve circumstances, complaints, appeals, deferrals, and admissions denials. Admissions Counselors coordinate their own territory recruitment plan, which will include scheduling, reporting and interpreting data, and strategizing recruitment efforts to meet future enrollment goals. Counselors will coordinate, staff, and implement special events and programs within their designated geographic territories.

Responsibilities

The duties include, but are not limited to:

REPRESENTATION: Represent Augusta University at on and off-campus, day and evening programs to include high school visits, college fairs, and informational sessions to prospective students, parents, secondary school counselors, and other individuals or organizations.

COMMUNICATION: University enrollment is dependent upon the communication skills and recruitment efforts/strategies of the Admissions Counselor. Must be able to respond to a variety of questions regarding the admissions and selection process. Must be able to make executive decisions regarding the admissions process and requirements in the absence of a supervisor.

CUSTOMER SERVICE: Maintains communication with prospective students via phone, email, text, or social media through all stages of the recruitment cycle and admissions process. Tracks communication in customer relationship management system. Must be able to build a rapport with diverse populations of students and is responsible for counseling prospective applicants on the admissions process, academic opportunities available, and financial assistance options.

STRATEGIC RECRUITMENT: The Admissions Counselor creates, coordinates, and implements a strategic territory recruitment plan which includes scheduling visits and events; reporting and analyzing data; and, implementing recruitment plans in an effort to meet projected enrollment goals. Prepares and distributes monthly reports on recruitment efforts to Associate Director and Director of Admissions. Must be detail oriented.

EVENT MANAGEMENT: Responsible for the development and delivery of on and off-campus programs and events in assigned geographic territory.

OTHER DUTIES AS ASSIGNED: Specific assignments can include: website maintenance, social media management, travel planning, diverse student recruitment, dual enrollment recruitment, assistance with transfer recruitment efforts, and coordination of small and large-scale events.

Required Qualifications

Educational Requirements

Bachelor's degree from an accredited college or university

Other Required Qualifications

Must be willing to travel and work a flexible work schedule at certain times of the year depending on the admissions cycle.

Preferred Qualifications

Preferred Experience

Preference given to candidates having worked in higher education, counseling, public relations, sales or marketing.

Knowledge, Skills, & Abilities

KNOWLEDGE

Knowledge of Microsoft Office environments.

Willingness to learn Slate and Banner and how to manage CRM.

SKILLS

Strong written and verbal communication skills.

Demonstrated ability to efficiently and effectively solve problems and initiate and implement projects independently.

ABILITIES

Demonstrated ability to work with and a commitment to a wide range of people.

Ability to travel and work a flexible schedule with flexible hours.

Valid driver's license required.

Ability to cover travel costs, with reimbursement occurring after the fact required.

Shift/Salary/Benefits

Shift: Days/M-F (work outside of the normal business hours will likely be required of an employee in an exempt level position)

Pay Grade: 14

Salary: Minimum: $36,197.00/Annually - $48,866.00/Annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Driver's License Statement

The Human Resources Division will request a driver's history report for the identified top candidate(s) for this position. We will initiate this through our Background Check Vendor; this report will come from the Department of Motor Vehicles. The selected candidate must have a valid driver's license.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365


To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=269252&PostingSeq=1

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