Senior Coordinator, Patient Support Services
Job Description
Summary
Schedules patient appointments for office visits, surgeries, tests, or procedures. Manages and coordinates patient referrals. Provides administrative support for physicians as needed.
Job Duties
- Coordinates with health care facilities for patient surgeries, tests, or procedures.
- Communicates pre-operative instructions and requirements for medical clearance to patients; may address financial issues regarding surgeries or procedures.
- Assembles medical records and insurance information for patient appointments.
- Orders specialized supplies or equipment needed for surgeries or procedures, including tissues and grafts.
- Assists with insurance pre-authorizations or issues.
- Provides administrative support for physicians as needed.
Minimum Qualifications
- High School diploma or GED.
- Four years of relevant experience.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
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Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.