Accounts Receivable Specialist

Job ID: 269769
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.

Our mission and values make Augusta University an institution like no other. We are part of the University System of Georgia.

Location

Augusta University

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The Controller's Division Missions are: Account for all financial resources and provide advice to administrators, faculty, and students to support the University's overall mission of instruction, research, and healthcare services; Manage the investment of all University funds to ensure maximization return on investments; Receive and deposit all funds due to the University in a timely manner; Ensure compliance with both internal and external regulations, policies and procedures; Maintain and process the University payroll, accounts payable, and travel disbursements efficiently, accurately, and timely; Prepare financial and statistical information to the University management, federal and state agencies, and other interested parties; Maintain the University's accounting and financial reporting systems.

Job Summary

Conduct ongoing communication/customer service with internal/external departments, students, and other customers to ensure business continuity. Assist with student/non-student related email/phone/in-person correspondence.

Train departments on Banner non-student billing processes and ensure billing is applied appropriately. Create/maintain non-student vendors in Banner. Run/reconcile Banner AR aging reports monthly.

Process incoming mail and invoice matching. Communicate and work with the frontline Accounts Receivable Analyst/Specialists related to receipting incoming payments to ensure proper account posting.

Process non-student billing and accounts receivable due diligence tracking/collection procedures. Process student due diligence, uncashed refund check communications/transactions. Assist Accountants with student loan and scholarship procedures.

Perform cashiering/customer service duties to assist the Accounts Receivable Specialists during peak processing times and as back-up due to staff shortages. Utilize Banner, PeopleSoft and Crystal Reporting to assist with student/non-student transactions and reconciliations.

Manage and reconcile Augusta University/Wellstar-MCG Health accounts receivable monthly to report to VP of Finance. Perform employee tuition assistance program (TAP) award reporting per semester to USG. Participate in fiscal year-end audit/preparation duties.

Maintain and order office supply inventory. Function as building manager by requesting assistance from facilities as needed and sending facility related communications to the staff. Backup to accounts receivable holds placements and releases process.

Work autonomously and with individuals or teams, communicate well via various methods with many offices/customers and stay on task. Exhibit professionalism and provide superior customer service. This position will assist other Business Office employees, including management, with any/all duties as needed. Assist with adhoc projects and perform other duties as assigned.

Responsibilities

The responsibilities include, but are not limited to:

• Conduct ongoing communication/customer service with internal/external departments, students, and other customers to ensure business continuity. Assist with student/non-student related email/ phone/in-person correspondence. Train departments on Banner non-student billing processes and ensure billing is applied appropriately. Create/maintain non-student vendors in Banner. Run/reconcile Banner AR aging reports monthly.
• Process incoming mail and invoice matching. Communicate and work with the Accounts Receivable Analyst/Specialists related to receipting incoming payments to ensure proper account posting.
• Process non-student billing and accounts receivable due diligence tracking/collection procedures. Process student due diligence to include notifications and collection placements and uncashed refund check communications/transactions. Assist Accountants with student loan and scholarship procedures as needed.
• Maintain and order office supply inventory. Function as building manager by requesting assistance from facilities as needed and sending facility related communications to the staff. Backup to accounts receivable holds placements and releases process.
• Manage and reconcile Augusta University/Wellstar-MCG Health accounts receivable monthly to report to VP of Finance. Perform employee tuition assistance program (TAP) award reporting per semester to USG. Participate in fiscal year-end audit/preparation duties. Utilize Banner, PeopleSoft, and Crystal Reporting to assist with student/non-student transactions and reconciliations.
• Perform cashiering/customer service duties to assist the Accounts Receivable Specialists during peak processing times and as back-up due to staff shortages. Scan and index non-student/student due diligence and other documents in Banner Document Management Suite to ensure consistency and documentation availability for customer service continuity. Assist with adhoc projects and perform other duties as assigned.

Required Qualifications

Educational Requirements

High School diploma, GED or equivalent from a recognized state or federal accredited organization is required plus 4 years of accounting financial support experience or an Associate's degree from an accredited college or university with 2 years of related experience or a Bachelor's degree from an accredited college or university. Position requires a credit check based on cash handling.

Preferred Qualifications

Intermediate Excel ability. Experience working with Banner or other relational databases. Experience reconciling accounts using various systems, knowledge of Microsoft Excel and Word. Documented good customer service history.

Knowledge, Skills, & Abilities

Basic accounting knowledge. Ability to communicate via various methods, to keep accurate and consistent records, and to manage multiple tasks at once. Ability to meet deadlines. This person should be a basic to intermediate user of Excel and have knowledge of databases. They should be able to learn and conduct general reconciliations and adhere to deadlines.

Shift/Salary/Benefits

Shift: Days/M-F

Pay Grade: 15

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 3/18/24 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Credit Check

This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365


To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=269769&PostingSeq=1

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