Job Description
The Business Operations Manager for the Correctional Education unit is responsible for providing leadership with day-to-day business operations, business processes, financial reporting and analysis, budgeting, forecasting, human resource management and implementation of CE business operations and financial strategies. The Business Operations Manager ensures compliance with university policies and procedures and optimization of resources.

Implement approved CE business strategies and business management goals for the Correctional Education unit and evaluate performance against goals and objectives.
Collaborate, coordinate and manage with, the Assistant Vice President for Correctional Education, Provost, and Vice President and Chief Financial Officer on the daily operations, special projects and initiatives.
Develop, manage, and monitor the annual operating and capital budget including delivery of timely and accurate reporting of actual results to the budget.
Perform financial analysis and clearly represent issues and solutions to the Assistant Vice President for Correctional Education, Provost, and Vice President and Chief Financial Officer.
Develop forecasts and scenario/what if models based on various assumptions and data points and analyze, interpret and report/present the models and data.
In coordination with the Vice President and CFO, provide initial review and coordinate discussions of third-party contractual documents for the Correctional Education unit.
Interview, hire, mentor and coach, develop performance improvement plans, and terminate (as appropriate) staff.
Assist with managing the CE unit human resource capital with the Assistant Vice President for Correctional Education, Vice President and CFO, and the University Chief Human Resources Officer and General Counsel.
Maintain compliance with university, federal, and state policies and regulations and recommend new and revised policies and procedures as appropriate.
Steward and maintain relationships with vendors, suppliers, and other partners.
Maintain confidentiality of all university and employee information.
Maintain and monitor key internal controls and best practices.
Supervise and/or perform various account reconciliations.
Ability to manage multiple assignments and projects, meet deadlines, use sound judgment, and interpret local, state, and federal laws, rules and regulations; through self-directed professional readings and attending professional development training,
Collaborate with the Site Directors and Campus Store staff and manage the CE textbook and computer technology inventories,
Serve on various strategic and operational committees, taskforces, and working groups,
Ability to work after hours and weekends as needed,
Other related duties as assigned.
Required Qualifications
Bachelor of Science or Arts from and accredited college or university in business management, economics, accounting, finance, operations, or a related area or related experience
Three (3) to five (5) years business management or relevant role including managing budgets and human resources and its processes
Proficient with the Microsoft Office Suite software
Working knowledge of generally accepted accounting principles
Excellent verbal and written communication, analytical, problem-solving, critical thinking and interpersonal skills
Effective organization, planning and time-management, and presentation skills
Results-oriented and metrics-driven leader
Organizational and management skills, with attention to detail
Ability to master university finance software and excellent knowledge of MS office, databases, and information systems
Ability to make professional decisions in a fast-paced environment
High degree of diplomacy and tact with internal and external stakeholders
Preferred Qualifications
Master of Business Administration
Certified Public Accountant or Certified Management Accountant
Higher Education industry experience
Working knowledge of Ellucian Colleague enterprise resource planning system
Physical Demands
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to fingers, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 25 pounds.
This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. From time to time working hours may be modified and exceed the standard work week. The position may require occasional travel.
This position description is intended to be a general overview of major responsibilities, duties and qualifications necessary to perform the job. Other responsibilities and duties may be assigned by the supervisor. The position description should be revised in the event there are substantial changes in the work to be done/or the qualifications deemed necessary to perform the job.