Chief Information Officer

University of Oklahoma

Norman, OKC and Tulsa

ID: 7249522 (Ref.No. if140124)
Posted: May 30, 2024

Job Description

The Chief Information Officer (CIO) makes strategic recommendations for information technology infrastructure, services, and security required for existence, operation, and management of an enterprise IT environment for students, faculty, and staff. The role is an important part of the executive leadership team and reports into the Chief Financial Officer.

The CIO role can be divided into three main roles:

1.     Chief Information Officer – Strategy/mission/vision focus

2.     Chief Integration Officer – Strategy/alignment within the enterprise/institution focus

3.     Chief Infrastructure Officer – Technical/infrastructure focus

The Department of Information Technology currently operates as a central systemwide IT group of 350 employees with a budget just over $100M. The current teams include business strategy, technology strategy, shared services, research strategy, design/data/development, campus and community engagement, service management and operational excellence, and security and risk management.

Under President Harroz’ leadership and direction from the Board of Trustees, the IT group has transformed over the last five years into a more-centralized IT organization. Focus is on growth, research, becoming data driven, protecting information technology assets and data. Progress has been made in centralizing resources, rationalizing systems, integrating systems with more efforts required on this transformation.

The Chief Information Officer (CIO) will oversee OU’s well-defined infrastructure and lead in fine-tuning prioritization and consistency in the delivery of IT services. The CIO will work to further define and implement a business aligned comprehensive IT strategy and risk management framework. The CIO must be a forward-looking and transformative leader who aligns and leverages technology to ensure cost-effective delivery of efficient, secure, and reliable IT services.

Specific Responsibilities

·       Develop and execute strategic planning for IT initiatives and technologies that directly support the success of instruction, research, administration, and community service.

·       Advise key stakeholders in defining appropriate measurements and metrics to ensure strategic alignment, risk management, benefits/value delivery and efficiency.

·       Provide strategic oversight, direction, and planning of critical application development and IT infrastructure projects.

·       Plan major IT initiatives, identify goals and objectives and develop and prioritize projects.

·       Lead efforts to achieve cost efficiencies.

·       Establish disaster recovery of enterprise IT environment aligned with business requirements.

·       Develop business case justifications and cost benefit analysis for IT spending.

·       Establish service level agreements and metrics to proactively take steps to improve services and their quality and effectiveness.

·       Monitor and analyze emerging technology trends and advancements, evaluate technology solutions, and work with university administration to select solutions that best meet university students, faculty, and staff.

·       Track incidents to develop, prioritize, and implement a response plan and monitor customer satisfaction.

·       Plan and initiate improvements in campus infrastructure, applications, and end-user devices based on incident analysis.

·       Ensure compliance with federal, state, and university regulations, policies, and standards.

·       Advise the university on matters related to information technology.

·       Oversee provision of end-user service, including help desk and technical support services

·       Develop, successfully implement, and oversee strategic technology policies throughout the university.

·       Reinforce a culture of excellent customer service to faculty, students, research, and staff.

·       Lead focused initiatives for academic technology, research data management, supercomputing, and digital learning resources.

·       Monitor quality control to coordinate technical efforts with university goals.

·       Encourage and support collaboration between campuses to share solutions and efficiencies.

·       Evaluate the cost of all large contracts, products, and services against university goals and consult executive financial stakeholders for wider budget impacts.



·      Bachelor’s degree in IT, CIS, Computer Science or related field

·      A minimum of 10 years of experience in technical management concentrating on advanced information technology systems and operations

·      A Master’s degree in Business Administration (MBA), IT, CIS, Computer Science or related field is strongly preferred

·      Extensive demonstrated experience in the monitoring, management, oversight, and strategic expansion of communications and system infrastructures, advanced network structure, and enterprise applications with a mix of centralized and distributed environments.

·      Extensive experience in deploying and implementing secure enterprise technology systems and processes in a complex environment that meet regulatory and contractual requirements as well as provide resilient and highly available services

·      Experience in cloud or shared technology deployments among multiple institutions

·      Demonstrated experience in service development, deployment, and management

·      Experience in a higher education environment is preferred

·      Extensive experience in aligning and prioritize business needs with required changes in IT infrastructure and processes.


SALARY RANGE:  Commensurate, based on experience.

Qualified applicants are requested to submit a cover letter, resume or curriculum vitae and a list of at least three references.  For inquiries, please email [email protected].

By submitting my application, I certify that all information provided in support of my application for employment is true, correct and does not misrepresent my history or qualifications. I hereby authorize and give my consent to the University to confirm all such information and waive my right to privacy thereto to the extent required to verify relevant background and ability to perform all job-related functions. My consent specifically includes, but is not limited to, my prior job function, work performance, education, criminal record and other job-related issues. I understand that willful falsification or misrepresentation constitutes grounds for denying employment or for dismissal therefrom. If hired by the University, I agree to comply with its employment policies, rules, and regulations.


 For inquiries, please email Kathryn Ullrich at [email protected]