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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Specialist, Department of Visual Communication

Job Description Summary:

To support the assigned department and work directly with the department head on coordination of department program activities.

Job Description:

Description of Duties and Tasks

1) Arranges and coordinates assigned activities, as needed.
2) Advises students on various aspects of the program such as majors, course selection, transferability, and prerequisite for degree plans.
3) Distributes and tracks student paperwork, as required.
4) Maintains communications with department chair and faculty in the department.
5) May assist with creation and maintenance of departmental and/or instructional websites.
6) Depending on department, may address student issues arising from field observation requirement. Forwards such issues to Department Chair as needed. Meets with students on a one-to-one basis when necessary, to resolve problems with field observations.
7) Depending on department, may coordinate placement and scheduling of Austin Community College (ACC) students in public schools for required observations. Maintains telephone and email correspondences with ISD partners, ACC faculty, and students. Prepares and forwards all necessary documentation and background check information to participating school districts for placement.
8) Depending on department, may serve as a liaison between ACC and independent school district personnel. Establishes and maintains new partnerships for field observation placements. Assists with college and department related outreach and networking.
9) Depending on department, may Initiate, assist, and maintain communication with public school officials and administrative staff regarding school visitation portion of Coordinating Board requirements for ACC education courses.
10) May oversee work of hourly employees.

Additional duties

1) Advise students on various aspects of the Visual Communication Department program such as majors, course selection, transferability, and prerequisite for degree plans.

• Serve as first point-of-contact for students who have questions and issues and directs them to the appropriate resource where necessary.
• Help ensure student success and completion through case management.
• Communicate with students about courses and experiential learning opportunities such as workshops, practicum courses, and internships.
• Facilitate student processes such as course challenges, course substitutions, course waivers, and similar.

2) Manage communications:

• Maintain student-facing communication to ensure Viscom students receive timely and relevant information regarding registration, events, career advancement opportunities, resources, and anything else they might need to know via website updates, email updates, and e-newsletters, using tools such as Wordpress and MailChimp.
• Develop and maintain external-facing communication that allows the department to engage with industry partners and to promote the department. Methods include writing and coordinating marketing materials (e.g. emails, blogposts, newsletters), and updating information and stories on our websites.

3) Plan, coordinate, and facilitate departmental events (such as student graduate showcases, mixers, talks, and student club activities), including marketing, outreach, invitation, promotion, and purchasing.
4) Perform data collection, tracking, organizing, and reporting on student enrollment, activities, and participation on a regular basis. Present summary reports to departmental stakeholders. Compile reports for the college: annual reports, data, information to the dean, and others.



5) Promote the department by attending job fairs, high school outreach/recruiting events, and professional association meetings. Host student tours and visitors to the department.

Knowledge
* Depending on department, knowledge of public school administration may be required.
* Program training goals and implementation.

Skills
* Working collaboratively, as well as independently.
* Maintaining an established work schedule.
* Effectively using interpersonal and communication skills, including tact and diplomacy.
* Effectively using organizational and planning skills with attention to detail and follow-through.
* Establishing and maintaining effective working relationships.
* Maintaining confidentiality of work-related information and materials.
* Effectively working with a diverse and multicultural student body.
* Writing professional level correspondence.

Technology Skills
* Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience
* Two years related work experience.

Required Education
* Bachelor's degree.

Special Requirements
* A criminal background check may be conducted if this position requires public school visitations.

* Valid Texas Driver's License and reliable transportation may be required if position will involve travel between ACC campuses and local public school districts.

Physical Requirements
* Work is performed in a standard office or similar environment.
* Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
* Occasional lifting of objects up to 10 pounds.

Salary Range

$46,162 - $57,702

Number of Openings:

1

Job Posting Close Date:

June 17, 2024

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.