Nurse Navigator
Job ID: 285389
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:
*

About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Location
Augusta University
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
College/Department Information
The Medical College of Georgia (MCG) is one of the nation's largest medical schools by class size, with 304 students per class. The MCG educational experience is anchored by the main campus in Augusta, with regional clinical campuses for third- and fourth-year students across the state, and two four-year campuses located in Athens (in partnership with the University of Georgia) and in Savannah (in partnership with Georgia Southern University). MCG's expanding partnerships with physicians and hospitals across Georgia currently provide more than 350 sites where students can experience the full spectrum of medicine, from complex care hospitals to small-town solo practices. MCG and its teaching hospitals also provide postgraduate education to approximately 575 residents and fellows in 50 different Accreditation Council for Graduate Medical Education-approved programs. Our researchers and clinicians focus on what most impacts the health of Georgia's and America's children and adults, including cardiovascular biology and disease, cancer, neurosciences and behavioral sciences, public and preventive health, regenerative and reparative medicine, personalized medicine and genomics. Our physician faculty also share their expertise with physicians and patients at about 100 clinics and hospitals statewide.
Job Summary
This Nurse Navigator position will support the AU Center for Blood Disorders, an outpatient classical hematology clinic that serves adults with sickle cell disease, bleeding disorders, and clotting disorders. The Nurse Navigator is an experienced nurse who promotes quality, comprehensive, multi-disciplinary, evidence-based care. The navigator will perform ongoing assessments of patient needs, monitor and coordinate care, complete patient-level forms and letters, manage prescriptions and Prior Authorizations, promote patient adherence with clinic visits and treatments, manage patient messages, educate patients and families, and evaluate progress toward health care goals. The navigator will help coordinate specialty and outreach clinics and will serve as a liaison for our Center with community and healthcare partners. The nurse navigator will function as a back-up clinic nurse and will provide ongoing support for data management/surveillance and quality improvement efforts.
Note: Clinical functions supported by this position take place on campus, via telemedicine, and in clinics located across Georgia. Occasional travel may be required.
Responsibilities
The responsibilities include but are not limited to:
Care Coordination
Facilitate and promote quality, comprehensive, multi-disciplinary care for transitioning and adult patients with benign hematology conditions in local and outreach clinics.
Perform systematic, ongoing assessments of patient needs and develop individualized care plans. Identify barriers to care plans and coordinate interventions as needed.
Gather pertinent information about the patient's medical, psychosocial, and functional status. Communicate with the multidisciplinary team (neurology, orthopedics, physical therapy, dental, primary care, mental health, social work, etc.) as indicated to complete the needs assessment. Coordinate multi-disciplinary conferences as indicated.
Coordinate and facilitate appointments and patient contact with all disciplines and services.
Assist with ongoing assessments of medications, including calling in or electronically entering new prescriptions and renewals, obtaining prior authorization, monitoring prescription frequency, and communicating with providers, patients, and pharmacies regarding any prescription issues.
Assist with follow up on laboratory and other test results, communicate with providers, and facilitate any needed intervention.
Assist with management of patient phone calls and triaging patient needs.
Help complete paperwork or write letters in support of patients' insurance needs, work or school requirements, disability assessments, financial issues, or other.
Monitor patient status toward goals and evidence-based management.
Help schedule specialty and outreach clinics; help promote patient compliance with treatments and clinic visits; follow up on no-shows to clinic and referral visits; help monitor and improve census trends.
May require occasional travel to outreach clinics.
Education
Provide information / education to patients and family members in order to promote seamless, continuous, and comprehensive care in the patients transitioning from pediatric to adult care and in the existing and new adult patients in the sickle cell and bleeding disorder clinics. Initiate and document teaching and develop patient I family education programs or tools based on assessment of needs. Educate patients and families about research opportunities.
Serve as a resource for community educational events, such as health fairs, fund raisers, screenings, symposiums, lectures, and staff education.
Clinical Care
Serve as back up clinic nurse as needed for adult sickle cell and bleeding disorder clinics.
Maintain clinical databases - data entry, auditing, and reporting. Ensure clinical databases are current, complete, and accurate.
May require occasional travel to outreach clinics.
Other
Perform duties as assigned to facilitate clinic and research operations and to promote optimal patient care and patient satisfaction.
Assist with Quality Assurance/ Quality Improvement efforts.
Perform all other related duties as assigned.
Required Qualifications
Bachelor's degree in Nursing from an accredited college or university, active licensure as a Registered Nurse in the state of Georgia, and a minimum of two years of experience in an outpatient or hospital setting. Must possess a current American Heart Association Healthcare Provider BLS/BCLS certification.

Knowledge, Skills, & Abilities
Self-motivation, problem-solving, organization, prioritization, interpersonal skills, responsibility for patient-related information and equipment.

Shift/Salary/Benefits
Shift: Days/M-F (work outside of normal business hours will likely be required of an employee in an exempt level position)
Pay Band: B14
Salary: $75,300/annually - $96.000/annually
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: 5/20/25 - Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=285389&PostingSeq=1
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