Position Description

Plan and develop daily business functions for various departments within the athletic organization. Ensure the athletic organization maintains a favorable public and stakeholder perception while fulfilling the organization's strategic mission.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

About the Department and/or College

Texas Tech Athletics has a commitment to serving and working with diverse populations and demonstrated alignment with the University’s strategic priorities and values-based culture.

Major/Essential Functions

Install, configure, and manage applications used by Athletics Employees and Student Athletes. Perform security patching and upgrades as needed or requested by management or end-users.
Serve as a manager of the Athletics IT equipment inventory. Fully document equipment custodians and locations. Obtain, archive, and manage all required department and University forms for IT equipment.
Serve as a manager of Student Athlete IT equipment provided and maintained by TTU Athletics. Ensure sufficient stock of devices and prepare them for distribution or return. Work with Sport contacts to coordinate routine inventories of Student-Athlete IT equipment. Work with users and/or vendors to troubleshoot and resolve hardware and software issues relating to Student Athlete IT equipment.
Communicate clearly and efficiently with management, team members, and others to ensure excellent customer service and timely completion of projects and support requests.
Stay current with new technology and serve as a technical consultant to the department, providing assistance, information, suggestions, and recommendations on departmental technology matters.
Other duties and projects as assigned by management.
Comply with NCAA, Big XII, Departmental, and Texas Tech University rules, regulations, and policies.

Required Qualifications

Bachelor's degree in a related field plus three years related experience; OR a combination of related education and/or experience to equal seven years.

Preferred Qualifications

Minimum of 3 years of experience. All related experience will be considered.
Intermediate level analytical skills, including process description, logic, problem diagnostics, and problem solving.
Intermediate technology hardware and software competency.
Training in fundamental and advanced hardware and software support through education or experience.
Ability to: exercise judgment based on an understanding of organizational policies and activities; plan and organize effectively, prioritize goals, use time efficiently, and stay on task; communicate effectively, both orally and in writing; establish and maintain effective work relationships.
Ability to work evenings and weekends as required by the athletics calendar.