Marketing Operations Manager
Job Description
Marketing Operations Manager
Job Description
The Marketing Operations Manager plays a key role in ensuring the efficient functioning of the Office of Marketing & Communications at Sarah Lawrence College. This detail-oriented and highly organized individual will manage vendor coordination, purchasing, production and mailing logistics, and administrative operations. The role is critical to supporting the successful execution of marketing and communications efforts across print, mail, signage, promotional items, and day-to-day office needs.
This position requires excellent communication and project management skills, the ability to form strong vendor and client relationships, and a working knowledge of print and mailing processes. The ideal candidate thrives in a fast-paced, collaborative environment and enjoys managing logistics to help creative and strategic teams do their best work.
Essential Duties Summary
Essential Functions
Print and Production Management
Print and Production Management
- Manage logistics for print, mail, signage, large-format graphics, and promotional items, ensuring deliverables meet quality and safety standards, timelines, and budgets
- Clearly communicate project requirements to vendors, and relay vendor specifications — such as deadlines and file formats — to stakeholders
- Manage reviews and approvals for physical and digital proofs, ensuring timely markups, adjustments, and sign-offs
- Facilitate the proper archiving of final production files
- Maintain a well-organized sample library
Direct Mail & Shipping Logistics
- Coordinate direct mail jobs with internal departments and external vendors such as the U.S. Postal Service and mail houses
- Communicate postage options, submit recipient lists, and track inventories of print assets (e.g., stationery, brochures)
- Ensure designs comply with postal regulations
Budget, Purchasing, and Vendor Coordination
- Track and manage project costs in compliance with the College’s purchasing procedures.
- Prepare, submit, and maintain accurate records of purchase orders, invoices, job requisitions, and expense reports.
- Process and submit vendor and freelancer invoices for approval and payment; manage logging of invoices into department’s master budget
Additional Responsibilities
- Manage the office’s inbound and outbound mail and package deliveries
- Monitor the office’s phone line and email inbox, forwarding or responding to inquiries as appropriate
- Advise on selecting and ordering promotional items
- Order general office supplies and other routine departmental purchasing needs
- Other duties as assigned by supervisor
Required Qualifications
Required Qualifications
- Five years’ experience and/or proven expertise in operations, project management, print production, and/or mailing services
- Strong organizational skills, with attention to detail and the ability to manage multiple projects simultaneously
- Competency with bookkeeping functions such as tracking budgets and processing invoices
- Excellent written and verbal communication skills
- Technical aptitude and desire to learn about products, tools, and opportunities to continuously improve our work
Physical and Cognitive Requirements
- Primarily sedentary, involving extended periods of sitting and significant computer use
- Frequent verbal and written communication required
- Capacity to organize and synthesize detailed information
- Regular walking/standing/lifting required
Preferred Qualifications
Preferred Qualifications
- Competency in Adobe Creative Cloud (InDesign, Photoshop, Illustrator), as it pertains to preparing files for production
- Experience working with higher education or non-profit organizations
- Ability to travel regionally to print vendors, mail houses, etc. (mileage reimbursable per IRS rates)
Posting Number: S00429P
Open Date:
Close Date:
Open Until Filled: Yes
Salary: $68,000-$75,000
Special Instructions to Applicants
To apply, visit https://slc.peopleadmin.com/postings/2445
jeid-eb82a86908cc4a4c8acc4dc1d965d49d
Sarah Lawrence College is committed to sustaining a diverse and inclusive learning, working, and living community. This requires students, faculty, administration, and staff who reflect the diversity of our society; that people from different backgrounds and with different views be prepared to treat one another with mutual respect and honest curiosity so that they can engage and learn from one another; and that diversity infuse all aspects of the life and mission of the College. These conditions enable a genuine liberal arts education, in which the presence of people with different experiences and ideas, engaged in critical dialogue, overcomes ignorance and builds trust and knowledge.