Job Summary

Responsible for providing first point of contact for student counsel and support for Bethel’s student population and for the proactive cultivation of substantive relationships with students for the purpose of supporting their overall success as students.

Responsibilities

Primary responsibilities



Student Advising – 80%
Provides excellent student care.
Provide advising for students during the admissions process.
Provide advising for students after acceptance.
Provide advising for students in early college programs, with a goal of matriculating to Bethel programs.
Partners with faculty and other departments for registration, scheduling and advising best practices.
Maintain the email box and program phone line.
Early College Programs - 10%
Develop an understanding of early college and other Bethel programs. Serve as the primary advisor for all Early College programs and pathways, for students, faculty and staff.
Understand all early college pathways and which options serve which student the best.
Advising Best Practices - 10%
Use student-centered best practices for advising.
Participate in professional development opportunities as available and serve on committees that pertain to academic advising and Early College Advising in order to provide expert service to students.


Additional Responsibilities:

Bethel’s mission is to educate and equip students to lead lives of impact through transformative academics in a Christ-centered community. Bethel’s employee community plays a central role in developing our students as whole and holy persons. To carry out this mission, Bethel uses the foundation of our guiding documents, the Affirmation of Faith, Community Covenant, and Key Policies. Bethel expects all employees to actively participate in creating our Christ-centered community by agreeing with and abiding by our core beliefs in the Affirmation of Faith and supporting all other beliefs as Biblical, responsible, and thoughtful approaches while avoiding dissension and divisiveness. Employees teach and mentor students and help one another uphold our Community Covenant commitments. As a result of these expectations, all University employees act as ministers of the gospel of Jesus Christ by actively partnering with the University to carry out its mission and foster Bethel’s Christ-centered covenant community.





Other Duties: The essential functions, tasks and responsibilities of this position may change from time to time. Bethel University reserves the right to add or omit duties and responsibilities at the discretion of the University or its leadership. Additional tasks or duties required of the position, will be communicated to the incumbent with specificity to ensure the employee may perform their role with complete understanding. This job description is intended to describe the general level of work being performed; it is not intended to be all-inclusive.

Required Skills

Must be an active listener with a heart for students, particularly those at the early college level.
Working knowledge of Microsoft and Google suites.
Must be able to manage multiple tasks simultaneously, dealing with frequent interruptions, and turning over a high volume of inquiries.
Must be able to think critically.
Must be able to act independently and work as a part of a team.
Must have excellent verbal and written communication.
Must have excellent customer service skills.
Must be able to manage conflict.
Must be detail-oriented.
Must be able to understand and articulate requirements for academic majors, general education and academic policies.
Must have initiative to develop new systems and procedures.
Working knowledge of PSEO programs.