Job Summary
The PFANS Business Systems Analyst Associate is responsible for providing operational and analytical support for departmental food service technology and business systems. This position supports the administration, maintenance, and optimization of the CBORD Food Service Suite; performs procurement, charging, and inventory-related system functions; and produces standard and ad hoc reports to support operational, financial, and compliance needs. The role works collaboratively with departmental staff, central U-M teams, and external vendors, and supports system updates, documentation, training, and business continuity activities.

Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings
Responsibilities*
Financial Support & Administration

Enter, review, and process departmental financial transactions?including charge entry in MiChart?ensuring compliance with internal controls and university policies.
Manage requisition workflows: submit, track, and reconcile departmental purchase order requests, and maintain detailed reporting to facilitate timely processing and budgetary stewardship.
Prepare and distribute scheduled and ad hoc reports, including monthly and quarterly purchasing, usage, and financial summaries, to inform operational, financial, and compliance decision-making.
Maintain and audit product catalogs, formulary items, and contract pricing, supporting strategic vendor relationships and formula procurement.
Perform regular audits of charging, procurement, and system activities to ensure accuracy and mitigate risk.
Research and resolve discrepancies related to financial and inventory charges, purchasing, and system data to support error-free financial operations.
Communicate with vendors and U-M central teams to resolve issues, ensure the accuracy of payments, and support timely invoice processing.

Application & System Management

Administer, update, and support the CBORD Food Service Suite to ensure seamless operation across purchasing, inventory management, production scheduling, and item maintenance.
Configure system parameters to meet evolving departmental needs, maintaining data integrity and adherence to best practices.
Enter and validate departmental data across multiple U-M business systems, supporting both daily operations and year-end financial reporting requirements.
Data Reporting & Analysis

Generate and analyze operational and financial data to identify trends, variances, and opportunities for process improvement.
Support compliance through robust, accurate data analysis and timely reporting for internal and external audits.
Inventory Management

Maintain inventory locations and system inventory worksheets within CBORD.
Support departmental inventory control and formula procurement processes.
Training, Documentation & Communication

Develop and update system documentation, workflow guides, and training resources, ensuring staff proficiency and ongoing operational continuity.
Provide system training and onboarding for departmental staff, and communicate system changes, compliance updates, and related requirements to unit leadership.
Serve as backup support for PFANS Systems Team duties to ensure uninterrupted service and operational resilience
Required Qualifications*
MINIMUM EDUCATION/ EXPERIENCE:

Bachelor?s degree in business, information technology, nutrition, dietetics, food service management, or related field, or an equivalent combination of education and relevant experience.
Experience using CBORD Food Service Management and Nutrition Services Suite.
Experience with MPathways or other enterprise financial systems.
Desired Qualifications*
Professional experience in healthcare, senior services, or large-scale food service operations.
Experience with MiChart or other electronic health record (EHR) systems.
Solid clerical or administrative background supporting operational, financial, or business system processes.
Experience in database management, including data entry and maintenance, supporting accurate reporting.
Excellent communication, organization, and interpersonal skills, with a track record of working collaboratively across clinical, administrative, and operational teams.