Assistant Director of Applied Experiences
Job ID: 298422
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:
*

About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Location
Augusta University-
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
College/Department Information
Augusta University Career Services provides comprehensive and personalized career guidance for students through: career and major exploration, job search preparation, employment support (part and full-time, internships, and more), and professional development programming (workshops, career fairs, networking and more). By aligning career preparation with academic planning, we empower students with strategies for long-term career success.
Job Summary
This position will work across faculty, campus administration, and employers, to identify and implement best practices in the workflows of internship experiences across credit-based internships, non-credit-based internships, and cooperative education assignments. The role will lead internship development, process improvements, and policy alignment for the campus. Additionally, this role will oversee the Jags On Campus internship program, which includes the operation of paid, undergraduate interns across campus throughout the academic year.
The Assistant Director will supervise the following 2 FTEs:
- Internship Coordinator for the Jags On-Campus program
- Cyber Career Success Coordinator based in the Georgia Cyber Innovation and Training Center (GCITC)
This Assistant Director position requires a high attention to detail, the ability to establish rapport and partnerships across internal and external stakeholders, and manage critical projects that help to support the University's strategic goal to maintain the Carnegie Classification for Community Engagement. The individual will generate efficiencies and enhance our efforts in developing a robust internship process for the campus that optimizes our program offerings to be customer-friendly to students and employers.
Responsibilities
CAREER SERVICES PROFESSIONALISM/TEAMWORK/LEADERSHIP: Maintain professional affiliations and memberships in organizations to represent the university and Career Services. Focus on areas for professional development to keep ahead of trends in managing the program area. This includes conferences, workshops, technology instruction, and reading resources pertinent to a specific area of management. Conduct all roles and responsibilities as a professional model to students and as a professional representative of the university to the community (attire, attitude, cooperative spirit, social media, confidentiality, and professional demeanor). Always maintain positive customer service relations with internal and external customers by being polite, punctual, flexible, organized, and accessible. Establish seamless communication with Career Services colleagues to keep informed of office initiatives/needs in various areas, collaborate and problem-solve office issues and needs in a timely and professional manner.
INTERNSHIP PROGRAM DEVELOPMENT EXTERNAL TO CAMPUS: Build partnerships between the university and external communities (business, the public sector, and not-for-profit entities) to facilitate applied learning and employment opportunities for students. Lead projects tied to ensuring a highly collaborative, efficient, and service-friendly internship process to support faculty, students, employers, and administration. Expand and nurture employer relationships to benefit the office and academic disciplines served through outreach, site visits, mail/email campaigns, marketing, and facilitation of partnerships with employers and academic programs. Collaborate with faculty for relevant employer internship experiences, ensuring seamless points of service on behalf of the university. Work closely with employers regarding their hiring needs and facilitate partnerships to promote them to students through Career Services, academic departments, and campus support providers. Facilitate all on-campus recruitment initiatives as requested by the office, to include scheduling, marketing, and site coordination on event days. Develop and utilize a tracking system and workflow to document internship experiences and other applied learning assignments across campus. Track employer engagements and outcomes, generate Career Services monthly reports on appointments, services, on-campus recruitment, programming initiatives, and other areas to assist with benchmarking office services. Represent Career Services at various corporate and campus functions to gain exposure across the community, state, and region.
LEAD THE JAGS ON CAMPUS INTERNSHIP (JOC) PROGRAM: Manage the budget for the JoC program ($250,000+.) Manage the Campus Internship Coordinator to ensure timely and consistent JoC operations. Establish timelines and deliverables across Human Resources to successfully onboard 50+ campus interns through fall and spring semesters. Manage all payroll, training of site mentors, professional development of campus interns, and the operational lifecycle of the program each semester. Develop training and development programs to support site mentors and campus interns. Evaluate program effectiveness and leverage a continuous improvement mindset to refine and grow the program. Ensure the JoC program aligns with the campus student employment framework in HR, addressing any needs for refinement.
CAREER SERVICES ADMINISTRATION: Provides support in advising students and recent graduates individually and in groups about career and professional development to ensure a positive transition through college to their post-graduate career plans. Lead and facilitate faculty relationships tied to internship-related matters on behalf of the University to ensure best practices. This includes faculty internship instructors, coordinators, etc. Manage the Cooperative Education program to include student/employer agreements, eligibility, managing the Co-op courses, and facilitating the registration and grades tied to those courses. Educate constituents about the tools, resources, and services available to assist in their career planning and goal attainment. Generate marketing materials to help promote Career Services resources to students and to promote services to defined academic areas. Develop campus and office-based programs and partnerships that promote and integrate career readiness skill development through internship and cooperative education experience. Collaborate with academic programs, student support areas, and faculty to align and customize resources for students by identifying career competencies and areas to develop in relation to the intersection of the student's education and career goals in specific professions. Maintain an expert status on all aspects of Career Services technology and campus systems to support internship execution, both internal and external to campus. Maintain all databases and student files pertinent to the management of office documentation for monthly, semester, and annual reporting purposes.
: Perform other duties as assigned.
Required Qualifications
Master's degree from an accredited college or university required, with a minimum of two years of experience in career development, higher education administration, human resources, or related area.
Knowledge, Skills, & Abilities
Knowledge of career counseling and student development theories and practices to help students achieve success.
SKILLS
Detail-oriented with strong prioritization and organizational skills.
Expertise in workforce development and bridging employer needs with academia.
ABILITIES
Ability to maintain confidentiality.
Ability to make sound judgments, solve problems, and identify solutions.
Ability to demonstrate consistent use of proper English, grammar, and punctuation.
Ability to develop and maintain professional relationships.
Ability to work independently and in a team environment.
Ability to meet deadlines and work in a fast, multi-tasking environment.
Shift/Salary/Benefits
Shift: Days; M-F (Work outside of the standard business hours may be required)
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.
https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=298422&PostingSeq=1
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