Responsibilities:

Provides comprehensive administrative and customer service support for the Admissions, Recruitment, and Student Success functions to advance institutional enrollment goals and student success initiatives. Serves as a primary point of contact for prospective and current students, assists with admissions and recruitment activities, maintains accurate student data and records through CRM and Student Information Systems, and supports application completion efforts across multiple campus and distance learning locations. Collaborates closely with Enrollment Management staff to deliver responsive student services, promote academic programs, and contribute to the effective execution of enrollment strategies. Performs additional duties as assigned in support of departmental operations.


Qualifications:

A high school diploma or GED and two years of administrative support in a professional, academic, or business office, which must include data entry, are required.


Knowledge/Skills/Abilities:

Familiarity with Microsoft Word, Excel, PowerPoint, and Outlook to produce correspondence and reports.
Candidates must possess excellent organizational, communication and interpersonal skills to assist in attracting, serving, recruiting and enrolling prospective students.
Must possess the utmost professionalism in maintaining confidentiality and privacy, exercising judgment, resolving conflict, and managing time-sensitive priorities (work accuracy under deadlines).



Background Check Contingencies:

- Criminal History


Document Attachments:

- Resume

- Cover letter

- List of three professional references with contact information




About Mercer University

Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer’s twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer’s employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community.