Evening Access Services Coordinator
Job Description
Evening Access Services Coordinator
Job Description
The Evening Access Services Coordinator ensures the efficient operation of the library during evening hours to support the College’s mission of providing students with uninterrupted access to academic resources. Working closely with the Access Services Supervisor, this position monitors student workers, oversees circulation desk activities, and ensures the safe operation of the library. The role requires managing library inquiries, troubleshooting systems, and serving as the first point of contact during emergencies or urgent situations that occur outside of regular College business hours.
Essential Duties Summary
Essential Functions
- Supervise student workers during shifts, ensuring circulation desk operations, including lending and returns, run smoothly.
- Manage and troubleshoot the Integrated Library System to ensure patron accounts are up-to-date.
- Oversee the closing of the library building during assigned shifts, ensuring security and orderly shutdowns.
- Provide hands-on support to cover student worker absences to maintain continuity of library operations.
- Address patron inquiries related to Access Services and serve as a resource for general library services.
- Collaborate with the Access Services Supervisor to assign and monitor student worker tasks.
- Troubleshoot printers and other library technology to minimize service disruptions.
- Participate in building maintenance by processing work orders for non-urgent issues.
- Respond to emergencies, coordinating with campus safety or emergency services as needed.
Additional Responsibilities
- Assist with course reserves, working with faculty and the Head of Technical Services to provide digital and physical media access.
- Attend weekly staff meetings as part of the Access Services team.
- Monitor the status of library-related programs, such as the College’s collaborative turtle care initiative.
- Support library social media efforts, contributing to the creation and scheduling of posts to promote events and service hours.
- Maintain printer supplies and oversee regular stock management.
- Promote awareness of changes to library hours through signage and digital updates.
- Coordinate with other library departments, including Interlibrary Loan services, to facilitate smooth service delivery.
- Other duties as assigned by supervisor.
Physical and Cognitive Requirements
- Moderately sedentary, involving periods of sitting and computer use.
- Frequent verbal and written communication required.
- Capacity to organize and synthesize detailed information.
- Frequent walking/standing/lifting/handling of library materials required.
Required Qualifications
Required Qualifications
- Bachelor’s degree or equivalent combination of education and experience.
- A minimum of 1—3 years of experience in an academic library or other customer service environment.
- Strong interpersonal and communication skills, with the ability to engage effectively with diverse populations.
- Familiarity with Microsoft Office.
- Ability to respond calmly and effectively to emergencies.
Preferred Qualifications
Preferred Qualifications
- Experience with social media management and content creation.
- Familiarity with library systems and technologies, including troubleshooting common issues.
- Experience working with patrons in an academic or public library setting.
- Experience supervising or overseeing the work of others.
- Ability to adapt to new technologies and processes in a fast-paced environment.
Posting Number: S00413P
Open Date:
Close Date:
Open Until Filled: Yes
Salary: $20 - $21.50/hr
Special Instructions to Applicants
To apply, visit https://slc.peopleadmin.com/postings/2382
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Sarah Lawrence College is committed to sustaining a diverse and inclusive learning, working, and living community. This requires students, faculty, administration, and staff who reflect the diversity of our society; that people from different backgrounds and with different views be prepared to treat one another with mutual respect and honest curiosity so that they can engage and learn from one another; and that diversity infuse all aspects of the life and mission of the College. These conditions enable a genuine liberal arts education, in which the presence of people with different experiences and ideas, engaged in critical dialogue, overcomes ignorance and builds trust and knowledge.